Returns & Exchanges

At AnimalBiome, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for hassle-free returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided through our automated system.

• 3.
  Pack Your Items

  Place the unworn, unwashed garments with original tags attached back into their original eco-friendly packaging to ensure a safe transit.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.