Frequently Asked Questions
Everything you need to know about our sustainable, bio-inspired fashion.
What is the shipping timeframe for my order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but typically range from 10-15 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
Are your materials sustainably sourced?
Yes, AnimalBiome is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my AnimalBiome apparel?
To preserve the life of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Customs duties and taxes are calculated at checkout for most destinations to ensure no hidden fees upon delivery.